Shipping Policy

Famlisoft Shipping Policy

At Famlisoft, we are committed to delivering your orders quickly, securely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping timelines, and delivery.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• In cases of high order volume or unforeseen delays, processing times may be extended. Customers will be notified accordingly.

2. Shipping Methods & Delivery Times

Estimated delivery times depend on your location and selected shipping method:

Please note that delivery estimates are not guaranteed and may vary due to customs, carrier delays, weather conditions, or other external factors.

3. Shipping Costs

• Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping method.
• Promotional free shipping offers may apply to eligible orders.

4. International Shipping

We ship to selected international destinations. Customers are responsible for:

• Customs duties
• Import taxes
• VAT or other local fees

These charges are determined by your country’s customs authority and are not controlled by Famlisoft.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and shipment details.

6. Delayed or Lost Shipments

If your shipment is delayed, lost, or damaged during transit, please contact our support team promptly. We will work with the shipping carrier to assist in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Famlisoft is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Digital Products & Services

For digital products, software, subscriptions, or downloadable services, no physical shipping is required. Delivery is typically completed electronically via email or account access.

9. Contact Us

If you have questions regarding shipping or delivery, please contact us:

Famlisoft Customer Support
Email: infomt@famlisoft.shop
Website: Famlisoft.shop

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